Case study
The Inbound Experience
The challenge
Neha Anna Johny brought a decade of L&D and NLP coaching experience to The Inbound Experience, but the brand needed a digital home as intentional as the coaching itself. Three distinct audiences — individuals, corporate teams, and NLP trainees — required separate paths without fragmenting the premium positioning.
What we did
- Crafted a transformation-focused brand narrative: Thrive from the inside out
- Structured three offer tracks: Individual coaching, Corporate leadership, NLP Trainings
- Built a mindset carousel and featured testimonial stories (including long-form client narratives)
- Placed discovery-call CTAs throughout with low-friction "free 30-min, no pressure" messaging
- Designed premium typography and visual language aligned with coaching credibility
Results
| Metric | Value |
|---|---|
| Offer paths | 3 distinct inbound experiences |
| Primary CTA | Book discovery call — above fold + footer |
| Testimonial depth | Featured story + 3 supporting quotes |
| Discovery call rate | ~4–6% of qualified visitors |
| Avg. time on services | 2.5+ minutes |
What we'd do next
Launch case-study pages for corporate clients, add workshop calendar integration, and nurture sequences for NLP certification interest.